Privacy Policy

At The Valor Group, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website, request a quote, or use our services.

What We Collect

When you interact with our site or request services, we may collect personal information such as your name, phone number, email address, mailing address, date of birth, and other relevant details. If you're applying for insurance, we may also collect information related to your health, income, and coverage preferences.

How We Use Your Information

Your information helps us provide tailored insurance solutions, respond to inquiries, and process applications. We may also use it to improve our website and offer service-related updates or communications you’ve requested. The Valor Group does not sell your information to third parties.

When We Share Information

We only share your personal information with licensed insurance professionals, service providers, or insurance carriers as needed to process your requests or applications. In some cases, we may share information if required by law or regulatory authorities.

Your Privacy Choices

You can contact us to request access to, correction of, or deletion of your personal information. If you no longer wish to receive marketing emails from us, you can opt out at any time by contacting us directly or using the unsubscribe link provided in those emails.

Security Measures

We take your privacy seriously and use appropriate safeguards—such as secure servers and data encryption—to protect your information from unauthorized access, loss, or misuse.

Use of Cookies

Our website may use cookies to provide a better browsing experience and analyze site traffic. You can manage or disable cookies in your browser settings at any time.

Third-Party Links

The Valor Group website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes in our practices or legal requirements. The most recent version will always be available on our website, with the effective date noted at the top.

Contact Us

If you have any questions about our privacy practices or would like to update your information, please reach out.

SMS / Text Messaging

If you provide your phone number to Valor Insurance Group ("Valor," "we," "us," or "our"), you consent to receive SMS text messages from us related to our insurance services.

What you may receive:

- Appointment reminders and confirmations

- Intake form links and follow-up reminders

- Policy review notifications and renewal reminders

- Responses to inquiries you initiate

- General service communications

Frequency: Message frequency varies based on your relationship with us and your stage in the sales or service process.

Cost: Message and data rates may apply, based on your mobile carrier and plan.

Opt out: You may opt out of SMS messages at any time by replying STOP to any text from us. You will receive one final confirmation message and then no further texts unless you opt back in.

Help: Reply HELP to any text from us for assistance, or contact us directly at brandon@bkvalorgroup.com or (864) 602-9030.

No mobile information sharing: We do not share, sell, rent, or transfer mobile phone numbers or SMS opt-in consent data to third parties or affiliates for marketing or promotional purposes. Your mobile information will only be used by Valor Insurance Group to communicate with you about our services. This includes our affiliates, subsidiaries, and any service providers we engage solely to deliver SMS on our behalf (such as Twilio).

Consent: Consent to receive SMS is never a condition of purchasing any insurance product or service.

Sensitive information: We will never request your full Social Security number, full date of birth, or banking or payment information by text message. If you receive a text claiming to be from us asking for that information, do not respond - contact us by phone immediately.

Sender identification: All SMS messages from Valor Insurance Group will identify the sender (Valor Insurance Group or Brandon Brown) within the message body.